Shipping & Returns

At Classic Men Wear Shop, we understand that true gentlemen appreciate both premium quality and exceptional service. Our shipping and returns policies reflect our commitment to providing a refined shopping experience that meets the exacting standards of our discerning clientele.

Shipping Information

We take great care in preparing your order for shipment, ensuring each item is meticulously inspected before dispatch.

Shipping Destinations

We proudly ship worldwide, with the exception of certain Asian countries and remote areas. Should you have any questions about delivery to your location, please contact our customer service team at [email protected].

Returns & Exchanges

Your satisfaction is our utmost priority. Should any item fail to meet your expectations, our refined returns process ensures resolution with the efficiency and discretion befitting our clientele.

Non-Returnable Items

For hygiene reasons, we cannot accept returns on underwear and socks unless faulty. All other items from our collections (Accessories, Hats, Pants, Shirts, Shorts) are eligible for return when conditions are met.

The Classic Returns Process

1. Initiate Your Return Request
   Contact our customer service at [email protected] within 15 days of receiving your order. Please use our template below for efficient processing.
2. Receive Return Authorization
   Our team will respond within 2 business days with a Return Merchandise Authorization (RMA) number and instructions.
3. Prepare Your Package
   Include the original packing slip and repackage items securely in their original packaging when possible.
4. Ship Your Return
   Send your return to:
   
   Classic Men Wear Shop Returns
   73 Mildura Street
   NORWOOD, AU 7250
   We recommend using a trackable shipping method as we cannot be responsible for lost returns.

Refund Processing

Upon receipt and inspection of your return (typically within 5 business days):

• Refunds will be issued to your original payment method
• Credit card/PayPal refunds appear within 3-5 business days after processing
• Original shipping fees are non-refundable
• For exchanges, we’ll ship your replacement item once we receive your return, subject to availability

International Returns

For our international gentlemen (excluding Asia and remote areas):

• Return shipping costs are the customer’s responsibility
• Customs fees are non-refundable
• Please mark the package as “Returned Goods” to avoid additional charges

Should you require any assistance with your return, our customer service team stands ready to provide the same exceptional attention to detail that characterizes our collections.